We purchased a pull-down faucet a few years ago and were having trouble with the spray head losing water pressure. Attempting to fix it, we ended up damaging the pull-down hose. Thanks to a little tag on the hose, I contacted the Compass and they sent me out a replacement head and hose at no cost! WOW!! I’ve contacted them one other time since then, and they have been very quick to respond and help. For this, I would highly recommend their products.
CMI Owner-
Fleda,
Thank you for the awesome review! Our customer support team is here, Monday through Friday, 8 a.m. to 5 p.m. EST for any concern or issue you have with your purchase. We are happy that you reached out to our support team to get your replacement parts. We are glad that you recommend our products. Thank you for your feedback and for choosing CMI!
