Suprise, Surprise!!

My faucet broke over the holidays. My plumber was out of town, so I was having to play a waiting game with no water.
I went out and bought a new faucet but to my surprise when I found my paperwork from the faucet I had I saw that it had a lifetime guarantee. I was sure I wouldn’t have what I needed to get what I needed? I made the call to the number on the warranty, and I had to leave my number, but they returned my call within the hour. I told them what I thought I needed and they offered that I might need another part as well. It was the extra part that I did need so I was very grateful that they were proactive. The man I spoke with couldn’t have been more helpful. My faucet is working fine now, and I was able to return to other faucet. I was thrilled to have such an easy transaction.