I contacted CMI to inquire about availability and cost for a replacement part I needed for my kitchen faucet. After a short talk, I was informed that ... Read more
We recently purchased a Tuscany Bathroom Faucet from Menards Dept. Store. Very easy to install and looks great. However the sinkโs pop up stopper woul... Read more
Called the #, the gentleman was very pleasant and knowledgeable about my situation. Asked me a few questions and told me my part would arrive within 7... Read more
I had a kitchen sink hose and spray head that were defective on a kitchen sink faucet set that I bought at Menards a little over nine years ago. I cou... Read more
Great customer service !!! Had an aerator go bad and contacted the company via email and chatted with Jason Lopez and he figured out which one i neede... Read more
We purchased a drinking water faucet 4 years ago and needed a part last weekend. I simply sent an email and Jason responded quickly. I installed the p... Read more
Quick response and resolution to warranty issue.
Contacted them with a faulty faucet head Iโd bought 6-7 yrs ago and they replaced it and followed up that it had been sent out
I needed a replacement sprayer for a faucet I originally purchased from Menards back in 2021. I wasnโt sure how easy it would be to get a replacement ... Read more
The pullout faucet head at my utility sink, after several years of GREAT service and care began to not function like it used to. I contacted the comp... Read more
Great customer service! I emailed about a faucet that a part that had broken on it, very quick response email. Sent me a replacement part and received... Read more
We have had our faucet for several years and the finish continues to look like new! We love the quality of this product! I would recommend Compass Man... Read more
Called about Lifetime warranty on a leaking Tuscany faucet purchased at Menards. Gentleman asked for the SKU number and sent new cartridges the same ... Read more
Moved into a house with a beautiful faucet. Spray nozzle was taped to keep it in spray mode as the button was broken. Contacted the company and they s... Read more
Fast and courteous service!! Great customer service!!
Incredible customer service. A human being actually answered the phone and got me to the person I needed to almost right away each time. The product i... Read more
Very prom service very satisfied..
Had a Tuscany faucet that was leaking, did all troubleshooting and still dripped, called customer service they took my info and sent a new cartridge n... Read more
My experience with Compass Manufacturing International was just wonderful. The product I needed was in stock and shipped out right away. I am thankful... Read more
My faucet and sprayer just stopped working on our Tuscany kitchen faucet .They would start again after 15 minutes. I called the number on the install... Read more
Good customer service and good correspondence
Fantastic! The new spray head works great. Thank you.
I had a good experience with the service person I talked to. He listened to the problem I had and offered a solution. When I received the part I follo... Read more
