Our bathroom sink drain ball rod tip had rusted and we could no longer control the stopper. I called in and the support person I spoke with was very helpful and promptly shipped a new ball rod, with an entire drain assembly, plus extra hot and cold buttons which we needed because the old ones fell out. I appreciate the friendly interaction and quick shipment of the needed parts.
CMI Owner-
Philip,
Thank you for the five-star review! We are glad that you had a great customer support experience with us and that your new parts arrived quickly. Thank you for your feedback and for choosing CMI!
Philip Garofalo
