It’s tough to get a perfect score from me, but CMI came close. I contacted them on Monday morning. Because they were busy, I had no choice but to leave them a call back number. Shortly they did call back, I explained what part I needed and they were quick to place the order. At this point I would have given them a five star rating. By Thursday morning I had not received the order. I called and they told me the order had been shipped. Later that day, by regular U.S. mail I received the package. It took me ten minutes to install the new parts. Now, here is my only issue. I was without a kitchen faucet for three and a half days (in the grand scheme of things not such a big deal, until it’s you). I would have gladly paid for overnight shipping, but I failed to ask for it and they did not offer it. I would have given a four and a half star rating, but it was not available.
CMI Owner-
Daniel,
Thank you for the nice review! We are happy to hear that the part install took little time, and we were able to help you with your concern. Thank you for your feedback and for choosing CMI!
