I bought a brand new 190.00 faucet, hooked it up to have it leak and pulsate. Instruction booklet said don’t return it, call first. We called they sent a new part, here it was missing the screen. It works fine now, but it would have been great if it didn’t leak in the first place and came with all the parts.
CMI Owner-
Pam,
Thank you for your feedback! Our mission, at CMI, is to provide high-quality service to our customer. We are sorry that your faucet experience did not start off great, but glad we were able to help with sending you the new part to correct your issue. Never hesitate to reach out to our support team, Monday through Friday, 8 a.m. to 5 p.m. EST. for any other faucet inquiries. Thank you for your feedback and for choosing CMI for your space!
