We have been using our RO faucet for 3 years with no problems at all. About a month ago one of our 2 faucets started dripping so I called customer service and they said they would send out a replacement cartridge. Received replacement cartridge in 4 days and installed the new one per directions sent
We bought a Tuscany faucet at Menards a few years back because of its lifetime warranty. We have had a few issues and have spoken to Jason in the parts and service department a few times. He has been super helpful, knowledgeable and courteous~ making a frustrating problem so much easier to deal with, getting
Our kitchen faucet has a lifetime warranty. The aerator had broken and we needed a replacement. One phone call later; no hold time; spoke with a tech and was told the part would be shipped out and arrive in 3-5 days. Surprise! We received any entire new faucet head!! Husband unscrewed the old on and
When I called in due to my faucet leaking, there was no hesitation in sending me the replacement part.. CMI Owner- Steven, Rest assured, our warranties are designed to cover your products within the specified warranty period and terms! If you ever have any questions about the terms and conditions for your specific product, or
