I recently had a shower installed, however after plumbing and purchasing the shower head and faucet the installer walked away from the job before tiling and installing the faucet and shower head. I hired someone else to finish the tiling and installing the faucet and shower head only to find out the faucet handle was missing from the faucet box. So I had the shower tiled, shower head and faucet installed but no faucet handle. To make a long story short I was able to find CMI’s customer service phone number and was able to talk to the parts department and explain the situation. I was told I could obtain a replacement Marianna faucet handle free of charge. I received the handle 5 days later. What a relief and what Great Customer Service. Thank you.
CMI Owner-
William,
Thank you for the awesome review! We are glad to hear that our customer support team was able to assist you by sending a much needed replacement handle in a quick fashion. We appreciate that you reached out to us and trusted our knowledgeable and hardworking team to make sure that you were able to enjoy your purchase! Never hesitate to reach out to our team for any questions or concerns when it comes to your purchase. Thank you for the feedback and for choosing CMI!
