Called for warranty replacement parts for a 2 year old item and had the most hassle free experience ever getting an item replaced or parts to repair. Phone conversion lasted 5 minutes and the item was delivered to my door within 4 days. Great 👍 job to all involved.

I’ve had a few different parts go bad on my kitchen sink and the company has quickly sent out replacement parts free of charge after a simple phone call or email. Very happy with my purchase and that the company has held up its warranty guarantee every time.

I called the toll free number looking for a replacement hose and sprayer due to a leak. I had the sku number and model number, couldn’t believe it when I was told the parts were under warranty and they would send me the parts for free. Received the parts in 3 days. Bought the faucet

We have a small bar faucet (Plumbing World Model 6737001) purchased and installed in 2018. It was dripping slightly at spout. After contacting the warranty service area for help I received a text from Jason Lopez the following morning with assurance that our faucet was covered. He continued to resolve the issue, send replacement parts,