We have a small bar faucet (Plumbing World Model 6737001) purchased and installed in 2018. It was dripping slightly at spout. After contacting the warranty service area for help I received a text from Jason Lopez the following morning with assurance that our faucet was covered. He continued to resolve the issue, send replacement parts, communicated through the entire process, and we received the parts within 9 days. It has been installed and faucet is working properly. Best service I have experienced, period!
CMI Owner-
Tom,
Thank you for your kind words and for taking the time to share your experience! We’re glad our team member Jason assisted you effectively and that your faucet is now drip-free due to this support. Providing timely and reliable service is very important to us at CMI, and it’s great to know we met your expectations. We truly appreciate your support and hope to continue receiving it, period!
