Testing Warranty

Wednesday, 04 February 2026 / Published in

Excellent customer service

Called for warranty replacement parts for a 2 year old item and had the most hassle free experience ever getting an item replaced or parts to repair. Phone conversion lasted 5 minutes and the item was delivered to my door within 4 days. Great 👍 job to all involved.
Friday, 23 January 2026 / Published in

Great product support/service

Bought 2 bathroom faucets (Marianne Elite) to replace my old faucets. This was done in January 2025. The unit I put in my master bath started to leak last Saturday. I sent an email to product warranty and received a response first thing Monday that they were sending out new cartridges. Received them yesterday and
Tuesday, 13 January 2026 / Published in

Painless replacement process

I’ve had a few different parts go bad on my kitchen sink and the company has quickly sent out replacement parts free of charge after a simple phone call or email. Very happy with my purchase and that the company has held up its warranty guarantee every time.
Wednesday, 07 January 2026 / Published in

outstanding

I had a problem with my bathtub handle–through the years the inside structure cracked making it useless for use—my first instinct was to visit the local big box stores in my area and that proved to be useless—-then I turned my search to find the manufacturer which was fairly easy—I was put in touch with
Tuesday, 06 January 2026 / Published in

Warranty A+ Excellent customer service!

I emaililed to inquire about a part that had broken on my faucet, received an email response quickly. Faucet was purchased years ago from menards. After verifying which exact part was needed, it was shipped and received promptly! Very impressive! Communication A+
Tuesday, 06 January 2026 / Published in

Suprise, Surprise!!

My faucet broke over the holidays. My plumber was out of town, so I was having to play a waiting game with no water. I went out and bought a new faucet but to my surprise when I found my paperwork from the faucet I had I saw that it had a lifetime guarantee. I
Monday, 05 January 2026 / Published in

Stood by Warranty

Called about Lifetime warranty on a leaking Tuscany faucet purchased at Menards. Gentleman asked for the SKU number and sent new cartridges with instructions the same day – no questions asked. Easy installation, faucet almost like new. Thanks!
Saturday, 03 January 2026 / Published in

Quick and accurate warranty replacement

Same day return call for a warranty claim on a leaking water spout after 10 years of use on hard water. Quickly identified replacement parts and accurately and quickly sent over the holiday season. Helpful instructions on replacement also included with parts.
Friday, 02 January 2026 / Published in

Shower head leak

Shower head leaking at pivot joint. Called customer service and he promptly sent me a new one since it was still under warranty.
Thursday, 01 January 2026 / Published in

Single Handle Drinking Water Faucet Product Warranty

Best of product warranty service. Thanks.