They replaced my parts immediately. Lightning quick shipping.

Excellent service. Called and part was sent our immediately.

They had the part we needed and shipped it right away…they were very helpful and friendly, even called back to make sure everything was good 👍

CMI Owner-

Diane,

Thank you for the nice review! At CMI, we try to make sure our customers have a great customer support experience with us. Happy to hear that you received your part quickly. Thank you for your feedback and for choosing CMI!

The drinking water faucet we purchased is a very nice design. Every few years, it would start leaking, so we called the company and found out we just need to take the cartridge out and clean it once a year. When we called, the person was very patient and explained how to clean it. We did and it worked perfectly. They still sent another cartridge just in case.
Very helpful, good response.

CMI Owner-

Judy,

Thank you for the great review! We are excited to hear that you had an amazing customer support experience with us. Our customer support team strives to provide top-quality service. Thank you for the feedback and for choosing CMI!