We bought a Drinking water Faucet, when we remodeled our kitchen back in 2020, it started leaking a little from the spout gaskets, they supplied us with replacements as i was installing them the tube broke I emailed them that information and they sent out a new one to replace it. They stand by their
Needed replacement hose for kitchen faucet. Left voice message with CMI. Received a call back minutes later. Part arrived in about seven business days. Staff were pleasant, helpful, and quick to meet my needs. Thank you CMI! CMI Owner – Matthew, Thank you for the great review! We are happy that you had a nice
The team member (so sorry I didn’t get your name) who returned my call was very professional with utmost resect. My replacement part arrive with in a very short few days. I am very pleased and impressed with not only the prompt service but also how the replacement part has made my whole Kitchen Faucets
Upon receiving our new bathroom faucet we found there was a leak in the cartridge in the faucet. We contacted Compass Manufacturing and spoke to Jason. Jason went over the issue and had a replacement cartridge in the mail the same day. We received ithe part in two days and had the faucet was working.
Our kitchen faucet was leaking. I explained what it was doing and promptly received the correct parts along with detailed instructions for the cartridge and o-ring replacement. The best customer experience I’ve received anywhere in quite some time – so refreshing. Will continue to use your products and highly recommend. Thank you & keep up