Had an issue with the sprayer. Customer Service was very helpful and sent replacement very fast. Will buy again when updating our kitchen. CMI Owner- Sheila, Thank you for the five-star review! We are sorry to hear that you experienced an issue, but glad that one of our customer support associates could send you a
We bought a Tuscany faucet at Menards a few years back because of its lifetime warranty. We have had a few issues and have spoken to Jason in the parts and service department a few times. He has been super helpful, knowledgeable and courteous~ making a frustrating problem so much easier to deal with, getting
Our kitchen faucet was leaking. I explained what it was doing and promptly received the correct parts along with detailed instructions for the cartridge and o-ring replacement. The best customer experience I’ve received anywhere in quite some time – so refreshing. Will continue to use your products and highly recommend. Thank you & keep up
The side sprayer started to leak. I called the service dept, and they had a new replacement in my hand within 4 days. Awesome service. CMI Owner- Owen, Thank you for awesome review! We are happy to hear that you received great customer service from us. Thank you for your feedback and for choosing CMI!
I had questions on a leaking bathroom sink faucet. The replacement parts were explained and sent to me direct. Very quick, precise, and easy to understand explanation. Shipping was expedient…and I received so much more than I expected. Thank you very much CMI…another very happy customer. Wishing all the staff well. CMI Owner- George, Thank
The drinking water faucet is nice looking and works great, however, our professional plumber ruined the gasket with the adapter with his slipshod workmanship. My wife called, you promptly returned her call, and quickly sent replacement parts. I was very happy with your quality and service. Your customer service team is great! CMI Owner- Dale,