I needed a replacement cartridge for a faucet I purchased in 2014. I was connected with Jason, who informed me that while the faucet is no longer in production, the cartridge was still available. I received the replacement parts within a week, along with clear instructions and the necessary Allen wrench for disassembly. I’m impressed
Received replacement parts in a timely fashion. Great customer service. CMI Owner- John, Thank you for the five-star rating! We appreciate hearing how our excellent customer service team quickly addressed your needs. At CMI, we strive to deliver fast and courteous service to our customers, day in and day out. Please don’t hesitate to reach
I spoke with Jason, who very easily during our telephone conversation, diagnosed my problem and offered an excellent solution. My replacement parts arrived within a few days, and I was able to accomplish the parts replacement myself with the available instructions in about 45 minutes. i am extremely pleased with my interaction and eventual problem
We have a small bar faucet (Plumbing World Model 6737001) purchased and installed in 2018. It was dripping slightly at spout. After contacting the warranty service area for help I received a text from Jason Lopez the following morning with assurance that our faucet was covered. He continued to resolve the issue, send replacement parts,
The customer service did a great job handling my issue with replacement parts that now got my faucet running like new. They were friendly and listened to my needs! CMI Owner- Justin, Thank you for the fantastic review! We’re thrilled to hear that our customer service team got your faucet running like new. It’s always